Privacy Policy

Introduction

At StitchVault Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our embroidery design subscription service.

Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Billing information and payment details
• Account credentials and preferences
• Communication preferences

Usage Data

• Design downloads and viewing history
• Subscription tier and usage patterns
• Device and browser information
• IP address and location data

How We Use Your Information

• Provide and maintain your subscription service
• Process payments and manage your account
• Deliver embroidery designs and updates
• Send important notifications and support communications
• Improve our services and develop new features
• Ensure platform security and prevent fraud

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Payment processors for transaction processing
• Service providers who assist in operating our platform
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits.

Your Rights

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data
• Object to processing of your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for site functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for personalized content